TIFF Camp 2017

Frequently Asked Questions

Do I have to fill out any registration or medical forms?

Each TIFF Camps participant must complete a combined registration and medical form. This form will be made available through a private online link, and will be sent to the email address associated with your purchase receipt. You can expect to receive this form at least 2 weeks prior to the start of the Camp session.

If we have not received your form prior to the first day of your Camp session, please come prepared to fill out the form in person, and allow for additional time to do so.

What is your cancellation policy?

Cancellation with a refund must be applied for at least 10 business days before your child's Camp begins. A $50 cancellation fee will be withheld per Camp cancelled. There are no refunds for cancellations requested less than 10 business days before your child's Camp begins. Please allow 6–8 weeks for refunds by cheque.

What are the drop-off & pick-up procedures?

Camp staff will meet Campers in the morning between 8:45am and 9:15am in the lobby of TIFF Bell Lightbox at 350 King Street West. Please ensure that Campers are dropped off no earlier than 8:45am and no later than 9:15am.

If traveling by car, head west along King Street West. TIFF Bell Lightbox is located on the northwest corner of King Street West and John Street. Campers must be signed in each morning with Camp staff who will be waiting at the sign-in table. We are unable to provide free parking or curbside drop-off, however, there are paid public parking lots in the area, including underground lots at 9 Widmer Street (under TIFF Bell Lightbox) and 200 Wellington Street West (Metrocentre).

Alternatively, if travelling by TTC, there are streetcar stops on the 504 King Street route located on the southwest and northeast corners of King Street West and John Street. Both are directly across from TIFF Bell Lightbox.

Daily Camp activities end at 4:00pm. Unless your child is registered in the after-care programme (offered during Summer Camps only), please ensure that you pick up your child no later than 4:15pm. Camp staff and Campers will be waiting in the lobby of TIFF Bell Lightbox for parents and/or guardians. If your child is participating in the after-care programme (offered during Summer Camps only), please discuss pick-up options with the Camp supervisor prior to or on the morning of the first day of Camp.

Only those designated on the accompanying registration form will be authorized to pick up Campers. In order to ensure the safety of all participants, persons picking up Campers must show photographic ID. Please notify the Camp office as soon as possible if names are missing on the registration form, otherwise written authorization must be handed in to the Camp office one day prior. Written authorization can be submitted to the Camp office via the Camp staff.

How do I purchase After Care?

TIFF Camps provides an after-care programme for a fee during Summer Camps only. After Care runs from 4pm to 5pm and can be purchased for a single day or for the entirety of the Camp session. To purchase After Care, you must first purchase your Camp session. After you’ve purchased your Camp session, sign in to your Account Manager on tiff.net to purchase After Care. You may also purchase by contacting our Box Office Call Centre at 416 599 TIFF (8433).

What are the lunchtime procedures?

The Camp will not provide lunch. Campers are required to pack a lunch each day. Due to the Camp location, Camper-to-counsellor ratios, and to avoid conflicts between participants, Campers will not be permitted to leave TIFF Bell Lightbox to buy their lunch. Please take into consideration that the Camp area does not have access to a microwave or fridge. Parents are asked to provide additional snacks and or drinks based on your child’s specific needs.

TIFF Camps is designated a PEANUT-FREE ZONE. Please ensure that your child does not arrive at Camp with any food items containing nut products. All Camp staff are required to do the same. We appreciate your cooperation in this matter.

When will we find out about the daily Camp activities?

Camp schedules will be created in advance of your start date and will be distributed on the first day of Camps. The schedule will inform you of the daily activities and potential field trips that your child will be partaking in during Camp.

Will TIFF Camps be participating in field trips?

While the majority of the Camp takes place in TIFF Bell Lightbox, it is important to recognize that field trips may be part of the Camp experience, including (but not limited to) off-site excursions for location shoots, studio visits, and potentially eating lunch outdoors. When considering locations for shoots, field trips may be organized on short notice. In such cases parents will be contacted beforehand for parental consent. When considering field trip locations, we will always place importance on safety and accessibility first. On days when field trips are planned, please ensure that your child is dressed appropriately (e.g. sunscreen and/or clothing for potential inclement weather).

What are the TIFF Camps policies regarding medications?

TIFF Camps does not stock or administer medication. Medication should be sent with Campers only when absolutely necessary. If medication is required be sure that it is in its original container with clearly labeled instructions. This medical information should also be included on the Camper’s medical information form.

Additional Notes

Please ensure that your child leaves all valuables such as iPods, handheld electronic games, etc., at home. TIFF is not responsible for any lost or stolen items.

Campers will be permitted to bring in personal cellphones; however, cellphone use will be limited to specific scenarios and times.

TIFF Camps focuses on the creation of and involvement in film. As such, fellow Campers and Camp staff may photograph your child. Please note the media release on the registration form. If you have any concerns regarding this please forward them to the Camp office.

Summer and March Break Camps generally go on sale in mid-January. Holiday Workshops generally go on sale in mid-September.

For further information on TIFF Camps, please contact:

tiffkids@tiff.net

416.599.8433

See 2017 Camps + Workshops

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